Privacy Policy for Taxi Bismaya App

Thank you for choosing Taxi Bismaya. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our app and services.

1. Who We Are

Taxi Bismaya is a platform that connects passengers with independent drivers for transportation services. We do not own or operate any vehicles and we are not responsible for the behavior, performance, or actions of individual drivers. We act solely as a technology facilitator.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

Name, phone number, and email

Profile photo (optional)

b. Location Data

Real-time GPS location (while using the app)

Pickup and drop-off locations

c. Device Information

Device ID, operating system, app version

IP address and browser type (for web users)

d. Usage Data

Ride history

Ratings and feedback

In-app interactions

3. How We Use Your Information

We use your data to:

Match riders with drivers

Provide accurate ride tracking and support

Improve our services and user experience

Prevent fraud and ensure security

Comply with legal obligations (when required)

4. Data Sharing

We do not sell your data. We may share your information with:

Drivers: Basic rider information and pickup/drop locations

Service Providers: Payment processors, analytics services

Legal Authorities: When required by law or to protect our rights

5. Data Retention

We retain your data as long as your account is active or as needed to comply with legal, tax, or regulatory requirements. You may delete your data from the app if you want.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Withdraw consent for specific uses

7. Security Measures

We implement industry-standard security practices to protect your data, including encryption, access control, and secure servers. However, no system is 100% secure.

8. Third-Party Links

Our app may contain links to third-party services. We are not responsible for the privacy practices of these services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new version in the app or via email.

Disclaimer: Taxi Bismaya is a technology platform and not a transportation provider. Drivers using our platform are independent contractors. We are not liable for their actions, delays, or any incidents during trips.